ABOUT FERNS & PETALS
Plants N Petals was established up in 1994 and flower bouquet delivery was the sole thing that they were doing. From that point on, FNP developed to what it is today including the current gifting alternatives that component the choicest customized personalized gifts, cakes, chocolates along with artificial flowers fresh cut flowers and flower basket.
For more than 20 years, Ferns N Petals is helping you to praise your special moments by delivering fresh flowers and astonishing blessings to your friends and family. From only 1 flower shop in Delhi during 1994, Ferns N Petals is at the moment the biggest flower vendor chain with more than 250 stores (and still counting) over all the significant urban areas and towns of India. Their mission is to be the largest premium gifting leader with flowers, gifts, cakes, and weddings being the core verticals driven by people-first approach and innovation in all spheres of business. Their vision is to become a Rs 500-Crore business by 2020.
After having established as market leaders in India, Ferns N Petals has expanded its International Footprint into the South East Asian and Middle East space. In addition to a physical presence, with two stores in the UAE and one in Singapore.
Cakes– Different flavors like chocolate, tangy lemon, tiramisu, chocolate temptation, orange cheese, and many more.
Chocolates– 3 tier choco pop cake, blooming blue, sunny basket of joy and many more.
Dry fruits – Almonds, Cashews, resins, etc.
Artificial Flowers– Light color arrangement, splendid peach blossom, etc.
Plants– Different types like gerbera, money plant, Adenium obesum, lucky bamboo, etc.
Gourmet Gifts– Mother’s day tray, herbal tray, etc.
Soft Toys– Teddy bears, iconic characters, pillows, etc.
Flower Bouquets– Feeble expression, authentic love, fondest affections, etc.
Photo Gifts– Family mug, portraits, cushions, etc.
PAYMENT TERMS & CONDITIONS
- All payments are non-refundable.
- Discounts are applicable only on a minimum cart value of Rs. 500 and above.
DELIVERY & CANCELLATION POLICY
- Same-day orders are processed immediately, and generally cannot be modified or canceled. In other cases of order modification or cancellation, please notify the team at least 24 hours in advance.
- During same-day standard time delivery, orders must be received by FNP before 6:00 pm, (Monday - Sunday, IST).
- During same-day fixed time delivery, orders must be received by FNP before 6:30 pm (Monday - Sunday, IST).
- During same-day midnight delivery, orders must be received by FNP before 7:00 pm, (Monday - Sunday, IST).
- They do not deliver to railway stations, Metro stations and airports.
RETURN & REFUND POLICY
- No returns are allowed.
- A full refund for cancellations is allowed if made 24 hours or more prior to the scheduled delivery date.
- The refund takes 7 to 10 business days to reflect in your account.
- Offline refund is credited once the customer shares the bank details post which takes 7 to 10 working days.
- An online refund is credited directly through the mode from which the customer has paid the money within 24 working hours and might take up to 7 to 10 business days to reflect in your account.
Phone: +91 9212422000 / 01166766060 (Timings: 08:00 to 22:30 Hrs.)
E-mail: [email protected]